Introduction                   

E-BikeTec (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting personal and business information for business clients (B2B).                        

Information We Collect                        

• B2B: Business name, VAT number, contact person, billing details, purchase history.                        

Purpose of Collection                   

• Process orders and payments.                        

• Communicate updates, promotions (with consent).                        

• Provide support and service.                        

• Improve website functionality and marketing.                        

Legal Basis (GDPR / POPIA compliant)                   

• Contractual necessity: To fulfil orders and deliver services.                        

• Consent: For marketing communications.                        

• Legal obligations: Invoices, tax records, regulatory compliance.                        

Data Sharing                   

• Third-party processors for payments, shipping/logistics.                        

• Only shared as necessary and with safeguards.                        

Data Retention                   

• B2B: Retained for [e.g., 10 years], or as required by tax/compliance obligations.                        

Data Security                   

• Employ secure systems, encryption, and access controls to safeguard data.                        

Your Rights                   

• Access, correct, delete personal data.                        

• Withdraw consent or opt out of marketing.                        

• Lodge complaints with supervisory authority.                        

Cookies & Tracking                   

• Use cookies for functionality, analytics, and marketing.                        

• Users can manage cookie preferences via browser settings.                        

International Transfers                   

• If applicable, outline data transfer policies and safeguards.                        

Contact Information                   

• Provide email, phone, and postal address for privacy inquiries.                        

Updates to Policy                   

• We may update this policy; current version will be posted online with the latest date.